AI-assisted support
Use AI to help investigate application and operational issues.
AI Support for Regulated Enterprises Running Self-Hosted Applications
Hossted brings AI-powered application knowledge, troubleshooting, and support directly to your teams - with instant answers and ticket-based support, all securely inside your environment.
The business challenge
Complex systems create complex support.
Enterprise environments combine applications, infrastructure, open-source technologies and internal systems. When something goes wrong, teams need to understand what happened, find the right information and determine what to do next — often across fragmented documentation, logs, tickets and specialist knowledge.
Fragmented knowledge — operational knowledge is spread across documentation, tickets, systems and people.
Slow troubleshooting — teams spend valuable time searching for the information required to diagnose problems.
Specialist dependency — complex technologies often depend on a small number of experienced experts.
Restricted environments — support becomes harder when systems operate inside private or air-gapped environments.
An AI support layer for your
application environment.
Knowledge integration
Bring relevant application knowledge closer to the support process.
Operational context
Connect support with information from the systems being operated.
Support workflows
Create a more structured path from issue identification to resolution.
Private environments
Support deployments inside controlled enterprise environments.
Air-gapped environments
Extend knowledge and support into environments without direct external connectivity.
Built for controlled environments
AI support where your systems actually run.
For organizations operating sensitive or restricted infrastructure, sending operational data to external AI services may not be possible.
Hossted can form part of an architecture where application knowledge and AI-based support capabilities are brought into the organization's environment.
Linnovate's existing Hossted architecture supports scenarios involving application and system data, logs, GitLab, ServiceNow and OpenShift within an organization's air-gapped environment.
Why Linnovate + Hossted
Technology, operations and open source together.
Linnovate brings decades of enterprise and open-source experience to the implementation and operation of Hossted.
Enterprise application expertise
Deep open-source experience
Private and restricted environments
Integration with operational systems
Application and infrastructure knowledge
Implementation and customization
Long-term operational support
Engagement model
From fragmented support to connected knowledge.
A staged path from mapping what your teams support today to an AI support layer that keeps improving.
01 · Assess
Assess
Map applications, infrastructure, support processes and existing knowledge sources.
02 · Design
Design
Define the Hossted architecture, data sources and integrations.
03 · Deploy & Connect
Deploy & Connect
Implement the platform and connect the relevant systems and knowledge.
04 · Operate & Improve
Operate & Improve
Expand knowledge, improve support workflows and evolve the platform over time.
Get started
Put your operational knowledge to work.
Tell us what applications your teams support and where troubleshooting, knowledge access or specialist dependency creates friction. We'll show you how an AI support layer can fit into your environment.